Fixington

Fix a socket which isn’t working

Trade: Electrician

⭐ Introduction

A socket that isn’t working can be frustrating and inconvenient, whether it’s a single plug in the living room or multiple outlets in the kitchen. Repairing or fixing a faulty socket is a common electrical job every homeowner might face at some point. This could be due to wear and tear, a wiring fault, or an issue with the consumer unit (fuse box).

Knowing when and why to fix a socket is important. If a socket won’t power your appliances, shows signs of damage (like scorch marks), feels warm, or trips your circuit breaker, it’s time to arrange a repair. Faulty sockets can be a safety risk, potentially leading to shocks or fires, so addressing the problem promptly with a qualified electrician is always recommended.

🔧 What the job involves

Fixing a dead socket typically involves identifying the cause of the fault and making the necessary repairs or replacement. An electrician will:

  • Switch off the power to the circuit for safety.
  • Remove the socket faceplate to inspect for loose wiring, burnt components, or damage.
  • Test the socket and wiring with appropriate electrical testing equipment.
  • Repair loose or damaged connections, or replace the socket unit if needed.
  • Check the circuit breaker or RCD (residual current device) if tripping issues relate to the socket.
  • Restore power and test the repaired socket to ensure it’s working safely and reliably.

If the problem is more complex, such as faulty wiring within the walls or issues in the consumer unit, further investigation and repairs may be necessary.

📝 Step-by-step from booking to completion

  1. Make an enquiry: Contact a qualified electrician, ideally Gas Safe registered if working alongside heating appliances or Part P certified for domestic electrical work.
  2. Discuss the problem: Explain what’s wrong with the socket and any symptoms you’ve noticed (no power, flickering, smells).
  3. Arrange a site visit: The electrician will visit your home to inspect the socket and surrounding wiring, sometimes called a survey.
  4. Receive a quote: Based on the inspection, you’ll get a written estimate covering labour, parts, and any certification needed.
  5. Book the job: Confirm the appointment for the repair work to be carried out.
  6. Completion day: The electrician will arrive on the agreed date, switch off power safely, fix or replace the socket, and test everything before finishing.
  7. Documentation: You should receive an Electrical Installation Condition Report (EICR) or minor works certificate if applicable.
  8. Aftercare: Keep the paperwork safe and follow any advice on usage or maintenance.

💷 Main costs to expect

  • Labour: £40–£70 per hour, depending on electrician’s rates and location.
  • Materials/parts: £5–£20 for a standard socket outlet; specialty sockets may cost more.
  • Additional parts: New wiring or back boxes if needed (£10–£50).
  • Disposal: Usually minimal, some electricians include this in labour.
  • Certification: Minor works certification or EICR, typically £50–£100.
  • Call-out fee: Some may charge £20–£50 if the job is small or outside standard hours.

Example itemisation for a straightforward socket fix:

  • Labour (1 hour): £60
  • New socket unit: £10
  • Certification: £60
    Total: £130 (plus VAT)

📊 What affects the price

  • Accessibility: Difficult-to-reach sockets or attic/wall sockets can take longer.
  • Complexity: If wiring faults extend beyond the socket or consumer unit work is needed.
  • Regulations and certification: Work must comply with Building Regulations Part P; certificates may add cost.
  • Remedial work: Damaged cables or back boxes requiring replacement.
  • Location: Labour rates vary across the UK; London and the South East tend to be higher.
  • Timeline: Emergency or out-of-hours call-outs are usually more expensive.

⏱ How long does it take?

  • Simple socket replacement: Around 30 minutes to 1 hour.
  • Socket repair involving back box or wiring: 1–2 hours.
  • Complex wiring issues or multiple sockets: 2+ hours depending on findings.

If an electrician finds additional faults during the work, completion time may increase accordingly.

🏠 Can you DIY it?

It’s generally not recommended for homeowners to fix a non-working socket themselves unless they are experienced electricians. Electrical work in UK homes is covered by Part P of the Building Regulations, which requires certain work to be notified to your local authority and checked, often by a qualified professional.

DIY electrical work risks personal injury and may invalidate insurance. A minor socket replacement is straightforward but still requires the mains power to be isolated safely before touching wiring.

If you feel confident and knowledgeable, you must:

  • Turn off power at the consumer unit.
  • Verify power is off with a voltage tester.
  • Follow wiring regulations.
  • Obtain certification if the work is notifiable.

In most cases, hiring a qualified electrician ensures safety, compliance, and peace of mind.

💰 Typical UK price range

A typical socket repair or replacement in the UK usually costs between £100 and £200 including labour, parts, and certification. Prices exclude VAT (usually 20%) unless stated.

More complex jobs involving rewiring or multiple sockets can cost significantly more, but most straightforward fixes fall within this range.

✅ Handy tips before you start

  • Check your homeowner’s insurance: Some policies cover electrical repairs; it pays to know your cover.
  • Clear the area around the socket: Give your electrician easy and safe access.
  • Identify the socket circuit: Knowing which breaker controls the socket saves time.
  • Confirm electrician’s credentials: Look for Part P certification or membership in trade bodies like NICEIC or ELECSA.
  • Keep paperwork safe: Store receipts, certificates, and any work reports for warranty and future reference.
  • Avoid using the faulty socket: Until fixed, avoid plugging in appliances to prevent hazards.
  • Test other sockets: If multiple sockets fail, the issue might be bigger; inform your electrician.

By preparing well and hiring a qualified professional, fixing a non-working socket can be a quick and safe process that restores your home’s electrical convenience.