Washing Machine Repair
Trade: Plumber
⭐ Introduction
A washing machine is one of the most essential appliances in any UK home. When it stops working properly — draining slowly, leaking, not spinning, or refusing to start — it can cause real disruption. Washing machine repair is the job of diagnosing and fixing faults to get your appliance running smoothly again without the need for replacement.
You might need washing machine repair for a range of reasons, including mechanical breakdowns, drainage issues, electrical faults, or wear and tear of key parts. A qualified plumber often handles these repairs, as they understand the appliance’s plumbing connections and may be registered with relevant trade bodies for domestic appliance repairs.
🔧 What the job involves
Washing machine repair typically involves several tasks:
- Diagnosing the problem: Checking water inlet, drainage, drum movement, electrical components and controls to identify the fault.
- Replacing defective parts: This could include pumps, belts, valves, motors, door seals or electronic control boards.
- Checking plumbing connections: Ensuring that the water supply hoses and drainage pipes are secure and leak-free.
- Testing the machine: Running the appliance through a cycle to confirm the repair is successful and no further issues exist.
- Explaining the issue: Providing clear advice on causes, parts replaced, and maintenance recommendations.
Plumbers who do washing machine repair work with the home’s water systems, so they ensure the appliance is safely connected and complies with good practice.
📝 Step-by-step from booking to completion
- Make an enquiry: Contact a local qualified plumber or specialist appliance repair service. Explain the problem and provide make/model details.
- Book a survey/diagnostic visit: A plumber visits to inspect the washing machine and plumbing setup. Sometimes this includes a fixed diagnostic fee.
- Receive a quote: After identifying the fault, the plumber provides an estimate covering parts, labour, and any extras.
- Agree a repair date: Once you accept the quote, a return visit is arranged to fix the machine.
- Repair day: The plumber arrives, carries out repairs, replaces parts, checks plumbing connections, and tests the machine.
- Wrap-up: The plumber cleans the area, explains what was done, offers maintenance tips, and provides a receipt or invoice.
💷 Main costs to expect
- Labour: Typically charged by the hour — around £40 to £70 per hour depending on location and plumber.
- Parts/materials: Common parts might cost £20–£70 depending on component (pumps, belts, seals).
- Additional materials: Hoses, clamps, or small plumbing fittings if needed.
- Disposal: Small fee for removing old parts or washers, usually under £20.
- Certification: Washing machine repairs don’t usually require official certification, but any plumbing modifications must meet Building Regulations (approved plumber means this is handled).
Example itemisation for a common pump replacement:
- Labour: 1.5 hours @ £50/hr = £75
- Pump part = £45
- Small fittings = £5
- Total approx.: £125 + VAT
📊 What affects the price
- Access to the machine (tight spaces take longer)
- Complexity of the fault (simple pump replacement vs. electrical board repair)
- Age and model of washing machine (harder to source parts for older models)
- Plumbing condition (extra work to fix leaks or pipe damage)
- Location (labour rates are higher in London/South East)
- Urgency (emergency call-outs often cost more)
- Whether any regulations affect the work (rare for washing machines)
- Disposal requirements for large or hazardous parts
⏱ How long does it take?
- Simple repairs: 1 to 2 hours — replacing a faulty pump, belt, or door seal.
- Moderate repairs: 2 to 3 hours — fixing electrical faults or persistent drainage problems.
- Complex repairs: 3+ hours — where multiple parts fail or extra plumbing work is necessary.
If a replacement washing machine is being installed instead, the job might take 1 to 2 hours in total including plumbing connections and testing.
🏠 Can you DIY it?
DIY washing machine repairs are possible if you are confident with simple plumbing and appliance work, but there are a few caveats:
- Disconnect the appliance fully from mains electricity and water before attempting any repair.
- Some repairs require specialised parts and tools.
- Electrical faults should be left to qualified professionals to avoid safety risks and comply with the Electrical Safety First guidance.
- Plumbing work must comply with Building Regulations, so if you’re modifying water supply connections or drainage, a qualified plumber is recommended.
- Don’t ignore fault codes or persistent problems—poor repairs may cause leaks or damage your home.
If you lack experience, it’s usually safer and more cost-effective to call a professional.
💰 Typical UK price range
Washing machine repairs in UK homes typically range from:
- £80 to £250 (including parts and labour, excluding VAT) for common faults.
- Emergency or complex repairs can cost more, sometimes £300+.
These are estimates based on typical hourly rates, parts availability, and average call-out fees. VAT at 20% is usually included if the plumber is VAT-registered.
✅ Handy tips before you start
- Have your washing machine’s model and serial number ready when you contact the plumber.
- Remove laundry and clear any clutter around the machine for easy access.
- Check your appliance warranty before arranging repairs—you might qualify for manufacturer support.
- Take photos of any visible faults (leaks, error codes on display) to help with diagnosis.
- Keep receipts and repair documentation for future reference or warranty claims.
- After repair, follow maintenance advice such as cleaning filters, not overloading the drum, and running regular empty wash cycles.
- Consider regular servicing to prolong your washing machine’s life and prevent breakdowns.
By preparing well and using professional repair services, you can have your washing machine back up and running safely and efficiently in no time.